Have questions about private itineraries, meeting points, group bookings, or custom neighborhood walks? Drop us a line or call our local guide dispatch anytime.
Reach our local guides directly. Whether planning a custom private walk, asking about meeting locations, or requesting accessibility accommodations.
Your guide will be standing at the exact coordinates sent in your confirmation SMS and email 24 hours prior. They wear an official Explorely NY field pin and carry our green compass canvas satchel.
Our unscripted tours operate rain or shine! Rainy days in New York are notoriously cinematic. We adjust routes to include historic covered arcades, subway mosaic halls, and cozy coffee stops. In the rare event of extreme severe weather alerts, you get a 100% full refund or free reschedule.
Yes! Our independent collective specializes in bespoke private itineraries. You can specify pace, stops, interests (architecture, food, jazz, mob history), and start time. Contact us via the form above or phone.
We offer free full cancellation with a 100% refund up to 24 hours before your scheduled tour departure. Rescheduling is always free of charge.
